Responsible Gambling

1 Player Protection Tools

The most effective responsible gambling strategies involve using practical, built-in tools that Operators provide within their platforms. re789 encourages all players to familiarise themselves with these tools before they start wagering. The following are the core tools you should look for on any Operator platform:

2 Setting Your Limits — A Practical Guide

Before you start playing on any Operator platform referenced through re789, we recommend taking five minutes to set meaningful limits. Here is a simple framework that Pakistani players have found helpful:

Step 1 — Decide on a Gambling Budget

Determine how much money you can genuinely afford to lose each month without it affecting your essential expenses — rent, utilities, food, school fees, EMIs or any outstanding debts. This is your absolute maximum gambling budget. Treat it as an entertainment expense, not an investment. A realistic starting point for casual players might be anywhere from PKR 1,000 to PKR 5,000 per month, depending on individual circumstances.

Step 2 — Set Your Deposit Limit First

Your monthly deposit limit should never exceed your gambling budget. Set this limit inside your Operator account before making your first deposit. This single step prevents the most common form of financial harm caused by gambling — depositing more than you planned to in the heat of the moment.

Step 3 — Add a Loss Limit

Set a loss limit at or below your deposit limit. If you happen to win early and then lose those winnings plus your initial deposit, the loss limit stops further play for that period. This prevents chasing losses — one of the most dangerous gambling behaviours.

Step 4 — Apply a Session Time Limit

Decide in advance how long each gambling session will last — whether that is 30 minutes during a PSL T20 match or one hour on a Saturday evening. Set a session time limit on the Operator platform so the decision is made in advance rather than in the moment.

Step 5 — Review Monthly

At the end of each month, review your gambling activity honestly. Are the limits working? Is gambling still enjoyable entertainment, or has it started to feel compulsive? Adjust limits as needed — and if you need to lower them, do so immediately.

3 Self-Exclusion

Self-exclusion is one of the most powerful tools available to any player who feels that gambling is becoming a problem. When you self-exclude from an Operator platform, your account is blocked for the period you choose — typically ranging from a minimum of 6 months to permanent exclusion.

How Self-Exclusion Works

Once a self-exclusion request is submitted to an Operator, the following should typically occur:

• Your account is immediately suspended and you cannot log in or place bets.
• Any funds remaining in your account should be returned to you via the payment method on record.
• Marketing communications from that Operator should cease.
• The Operator should take reasonable technical steps to prevent you from creating a new account during the exclusion period.
• At the end of a fixed self-exclusion period, there is typically a reflection period before your account can be reactivated — you usually have to actively request reactivation.

Requesting Self-Exclusion

Self-exclusion requests are typically handled through the Operator's responsible gambling section in your account settings, or by contacting their support team directly. re789 recommends contacting the Operator's support team by email or live chat and explicitly stating that you wish to self-exclude, the duration you want, and that you do not wish to receive any promotional communications during the exclusion period.

Taking a Temporary Break

If you are not ready for self-exclusion but feel you need space from gambling, most reputable Operators offer cooling-off periods of 24 hours, 72 hours, one week or one month. These are worth using whenever you feel the urge to gamble more than you had planned. A cooling-off period requires no long-term commitment but can make a real difference in the short term.

4 Recognising the Warning Signs

Problem gambling rarely appears overnight. It typically develops gradually, and the early warning signs are easy to rationalise or ignore. re789 asks that every player on our platform periodically and honestly reflect on the following patterns. If any of these apply to you or someone you know, it may be time to seek support.

• Gambling with money set aside for essentials — rent, groceries, bills or school fees — in cities like Karachi, Lahore or Rawalpindi where cost-of-living pressures are real.
• Borrowing money from family, friends or informal lenders to fund gambling activity.
• Feeling restless, irritable or anxious when not gambling or when trying to reduce gambling.
• Repeatedly trying to win back money that has been lost — commonly known as "chasing losses".
• Spending increasing amounts of time thinking about gambling, planning the next session or reliving past bets.
• Concealing gambling activity or the amount of money spent from family members or close friends.
• Gambling as a primary way to cope with stress, anxiety, depression or difficult life events.
• Needing to gamble with progressively larger stakes to feel the same level of excitement or satisfaction.
• Gambling sessions consistently running longer than you planned despite intentions to stop.
• Relationship difficulties, reduced work performance or declining mental health that you link to gambling.

5 Protecting Minors

re789 has a zero-tolerance policy towards underage gambling. Our platform is strictly for adults aged 18 and above, or the higher minimum age required by the operator or licence jurisdiction applicable to the platform being used. This is a non-negotiable requirement, regardless of location — including all cities across Pakistan.

Steps for Parents and Guardians

If you share a device or computer with minors, re789 strongly recommends taking the following precautions to prevent accidental or deliberate access to gambling content:

• Use device-level parental control software to restrict access to gambling websites and platforms.
• Keep your gambling account login credentials private and never share them with family members, including older teenagers.
• Log out of gambling platforms fully when not in use — do not rely on saved passwords accessible to others.
• Have open age-appropriate conversations with young people in your household about the risks of gambling.
• Consider using reputable filtering tools — such as those recommended by internet safety organisations — to block gambling-related content on shared home networks.

6 Pakistan Legal Context

re789 provides betting information and gaming guidance to Pakistani players. It is important for every user to understand the legal landscape around gambling in Pakistan before participating in any wagering activity through any Operator platform.

Legal Status of Gambling in Pakistan

Gambling is broadly restricted in Pakistan under the Prevention of Gambling Act, 1977, and related provincial legislation. Online gambling in Pakistan exists in a legal grey area — there is currently no framework specifically licensing or regulating online gambling operators within Pakistan. re789 does not claim that online gambling is legal, licensed or approved by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, any provincial authority, or any Pakistani financial institution.

This page does not constitute legal advice. Players are individually responsible for understanding and complying with all laws applicable to them in their jurisdiction. If you are unsure about the legal status of online gambling in Pakistan, we recommend seeking independent legal advice.

Financial Considerations for Pakistani Players

Players using Operators referenced through re789 should be aware of the following:

• Gambling winnings and losses may have financial and tax implications under Pakistani law. Consult a qualified financial or legal professional for guidance specific to your situation.
• The use of domestic payment services — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah — for gambling transactions is a matter for individual users and Operators to manage in accordance with applicable terms and laws. re789 does not facilitate payments and does not imply that any of these payment providers endorse or support gambling activity.
• Never gamble with money you cannot afford to lose. This is especially important in Pakistan's economic environment where financial pressures are significant for many families in cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.

7 Contact re789 — Responsible Gambling Enquiries

If you have questions about responsible gambling tools, need to report a concern about underage access, or want to discuss any aspect of this page, please reach out to the re789 team. We aim to respond to all responsible gambling-related messages within 24 hours on business days.